Help Desk Software
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We found these two sites very useful: Open Source Help Desk List | Open Source Help Desk Software
Most help desk needs seem to be going to India. This might be a good solution for some, but not all companies have to take that route. I can’t help but think why we don’t make things that don’t need help? Oh well, we don’t live in a perfect world. 
(1 votes, average: 4 out of 5)
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